The Website and Services are provided by VMansion Boutique Hotel (referred to herein below as the “Company”).
The Website may be accessed by members of the general public (referred to herein below as the “Website User”).
Services maybe provided by the Company to members of the general public (referred to herein below as the “Client”).
WEBSITE TERMS & CONDITIONS
The Website Terms And Conditions contained herein on this webpage, shall govern the Website User’s use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to the Website User’s use of this Website and by using this Website, the Website User expressly accepts all terms and conditions contained herein in full. The Website User must not use this Website, if the Website User has any objection to any of these Website Terms And Conditions.
This Website is not for use by any minors (defined as those who are not at least 18 years of age), and Website User’s must not use this Website if they are a minor.
Intellectual Property Rights
Other than content the Website User owns, which the Website User may have opted to include on this Website, under these Terms, the Company and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.
The Website User is granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website and generating and directing enquiries to the employees of the Company.
The Website User is expressly and emphatically restricted from all of the following:
publishing any Website material in any media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using this Website in any way that is, or may be, damaging to the Company;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
using this Website to engage in any advertising or marketing;
Certain areas of this Website maybe restricted from access by the Website User and the Company may further restrict access by the Website User to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password a Website User may have for this Website are confidential and the Website User must maintain confidentiality of such information.
Website User Content
In these Website Terms And Conditions, “Website User Content” shall mean any audio, video, text, images or other material that the Website User chooses to display on this Website. With respect to Website User Content, by displaying it, the Website User grants the Company a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Website User Content must be the property of the Website User and must not be infringing on any third party’s rights. The Company reserves the right to remove any Website User Content from this Website at any time, and for any reason, without notice.
This Website is provided “as is” with all faults, and the Company makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consultany or advice to the Website User.
Limitation of Liability
In no event shall the Company, nor any of its officers, directors and employees, be liable to the Website User for anything arising out of or in any way connected with the Website User’s use of this Website, whether such liability is under contract, tort or otherwise, and the Company, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to the Website User’s use of this Website.
The Website User hereby indemnifies to the fullest extent the Company from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to the Website User’s breach of any of the provisions of these Terms.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
The Company is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure the Website User understands all terms and conditions governing use of this Website.
The Company shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, the Website User shall not be permitted to assign, transfer, or subcontract any of the Website User’s rights and/or obligations under these Terms.
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between the Company and the Website User in relation to the Website User’s use of this Website, and supersede all prior agreements and understandings with respect to the same.
Governing Law & Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the Country of Cambodia, and the Website User submits to the non-exclusive jurisdiction of the country and federal courts located in Cambodia for the resolution of any disputes.
SERVICE TERMS & CONDITIONS
The Service Terms And Conditions contained herein on this webpage, shall govern services provided to the Client by the Company and finanical transactions made between the Client and the Company. These Terms apply in full force and effect to client interactions with the Company. The Client expressly accepts all terms and conditions contained herein in full.
Tax and Service Charge
Unless specified otherwise, all rates specified are inclusive of tax and service charge. Tax is 10% VAT plus 2% occupancy tax (for lodging bookings). Service charge is 0%.
The company requires advance payment of a deposit equal to 30% of the total purchase price. The deposit must be made immediately after a booking request is made. The company will send payment instructions, e.g. Paypal or bank account details, to the Client. Alternatively, the Client may transfer the deposit by Western Union. The balance of the transaction must be received, in a timely manner, before the service is provided. The balance can be paid in a likewise manner to the deposit.
Cancellation and No-Show
Customers may cancel a booking, however a penalty will be applied. Late cancellation is deemed to be seven or less days before provision of the service.
Late cancellation, by the customer, will result in the entire deposit being forfeited by the customer.
Earlier cancellation, will result in 50% of the deposit being refunded to the customer.
A No-Show means non-appearance of the Client. No-Show will be treat exactly the same as late cancellation.
Closure and Overbooking
In cases of unforeseeable circumstances, e.g. serious damage to the property or equipment, used for provision of the service, then the Company reserves the right to cancel the booking. In this case, the company will refund the deposit.
It is the policy of the Company to avoid any overbooking situation. However, occasionally there may be a sudden change of availability (due to equipment failure or water damage etc). In these cases, the company will assist the customer to find alternative services, if required.
All persons residing in the accommodation must provide identification, and a copy made, as stipulated by Cambodian law. Any person entering guest rooms or suites at the behest of the Client, is assumed to be residing.
The maximum number of guests residing in the accommodation is stipulated in the booking. Additional guests may only reside with the consent of the Company. Any additional guests, allowed by the Company, will be chargeable.
Damage, Loss and Injury
The Company acknowledges and accepts reasonable damage to it’s property and equipment.
Unreasonable breakages and malicious damage will be charged to the Client at cost. If the Client refuses to reimburse the Company for such breakages then the Company reserves the right to refer the matter to the judicial authorities.
All unauthorised removal of the Company’s property and fittings from the buildings and equipment will be treat as theft and the Company will be obliged to report such illegal acts to the judicial authorities.
Any accidental loss of equipment or materials will result in the Client being charged for the item at cost.
The Client accepts responsibility, at all times, for their personal safety. The Client is also responsible for obtaining medical insurance suitable for their own requirements.
The Client is at all times responsible for the security of their cash, credit cards, identity documents, jewellery, cameras, mobile phones, computers and similar equipment. Clients are advised to never leave such items unsecured in any private or public place or on the Company premises.
The Client is at all times responsible for ensuring that all persons entering the guest rooms or suites, booked by him/her, will refrain from committing any unlawful activity.
For the safety and security of the Client, the Company advises the Client NOT to accept ‘new acquaintences’ as guests in the rooms and suites that they booked.